Case Study: Berg Research saves €300 per admin day with Abillio

Project work means many contributors and mixed digital skills. Abillio gave Berg Research one clear place to log hours, issue invoices, and track payouts. Month end admin dropped from 2 to 3 days to about 2 to 3 hours. Records are tax ready, disputes fell, and freelancers can see earnings, which keeps collaboration smooth.

October 14, 2025 3 min read
Case Study: Berg Research Cuts Admin Time and Simplifies Taxes with Abillio

Berg Research helps companies make better decisions through marketing and market research. With 15+ years of experience, the team runs both qualitative and quantitative studies – ranging from online surveys to in‑depth focus groups and UX research. A core strength is combining methods and advising on the most appropriate approach for each question, so clients can take well‑considered, reliable decisions for business development.

The work is people‑heavy and project‑based, with a flexible bench of moderators, interviewers, and observers. Digital skills across this group vary widely, from students to seasoned specialists, so payment workflows must be clear and forgiving.

Around five years ago, changes in local rules for managing outsourced workers created friction for freelancers and extra overhead for Berg Research’s team. They needed a way to pay external contributors that was simple, compliant, and transparent for everyone.

Why Abillio

  • Clarity for freelancers: They can see their submitted hours/tasks, payout status and dates, and for which project – all in one place.
  • Less back‑and‑forth: Shared visibility of hours and payouts means fewer disputes about time tracking or “who owes what.”
  • Tax peace of mind: Everything is traceable. If the tax office asks, Berg Research can quickly show who was paid, for what, and when, without last‑minute digging.
  • Adoption over time: Early on, so the team sometimes helped a few freelancers issue invoices in Abillio. Today, most manage their own accounts.

Results

⏳ Time

  • What used to be 2–3 days of admin at month-end is now around 2–3 hours, even with 5–6 projects going.
  • Less manual calculation of budgets, hours, and totals; the system keeps the numbers aligned.

💸 Cost

  • ~€300 as the internal cost of a full admin day.
  • With 2–3 days saved in a typical month, that’s ~€600–€900 in avoided admin effort, while the team focuses on delivery.

🛡️ Risk & Compliance

  • Fewer disputes with freelancers on hours and payments, thanks to shared records.
  • Smoother conversations with the tax authority.

🤝 Relationships

  • Freelancers who work with multiple clients can track earnings across time and understand how much they’ve earned with Berg Research, increasing trust and willingness to collaborate again.

“Now they can observe how many hours they worked and how quickly the money arrives. Everything is easy to understand from the dashboard.” – Ilze Rozenberga

What Stood Out to Berg

  • Simplicity in practice: Abillio is straightforward to use, even for freelancers who are not tech-savvy.
  • Scales with project cadence: Whether it’s 5–6 projects a month with 5–10 folks each, there’s no month-end deadline pressure anymore.

Looking Ahead

Berg Research will keep using Abillio as they expand UX work and continue to coordinate a diverse contributor base. For them, “calm and visible” money flows aren’t a nice‑to‑have, they’re how projects stay on schedule and relationships stay strong.

“With Abillio, we can work and do our job. No surprises from the tax office.” – Ilze Rozenberga

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