Paying freelancers can quickly become a time-consuming administrative task, especially for companies running multiple projects with many external contributors. Berg Research, a marketing and market research company with more than 15 years of experience, faced exactly this challenge while coordinating moderators, interviewers, and observers across different studies.

By using Abillio, Berg Research simplified the process of paying freelancers, reducing several days of administrative work to just a few hours each month.

The Challenge of Paying Freelancers Across Multiple Projects

Berg Research runs qualitative and quantitative research projects, from online surveys to focus groups and UX studies. Because the work is project-based, the company collaborates with a flexible network of freelancers – including moderators, interviewers, and observers.

Managing these contributors means coordinating hours, payments, and documentation across multiple projects.

About five years ago, regulatory changes around outsourced workers increased administrative complexity. Paying freelancers required more manual tracking, invoice handling, and compliance checks.

The team needed a simpler way to manage freelancer payments while keeping everything transparent and properly documented.

Why Berg Research Uses Abillio for Paying Freelancers

Abillio provided a structured way to manage freelancer work and payouts without adding complexity for contributors.

Clear visibility for freelancers

Freelancers can see their submitted hours, tasks, and payout status in one dashboard. They know exactly which project they worked on and when they will be paid.

Less back-and-forth

Shared visibility of hours and payments reduces misunderstandings. Both the company and freelancers see the same records, which minimizes disputes.

Compliance and documentation

When paying freelancers, having clear documentation is essential. With Abillio, every payment is traceable. If the tax authority asks for records, Berg Research can quickly show who was paid, for what work, and when.

Easy onboarding

In the early days, the team sometimes helped freelancers issue their first invoices through the system. Today most contributors manage their accounts independently.

Results: Faster Paying Freelancers and Less Admin Work

⏳ Time

• What used to be 2–3 days of admin at month-end is now around 2–3 hours, even with 5–6 projects going.
• Less manual calculation of budgets, hours, and totals; the system keeps the numbers aligned.

💸 Cost

• ~€300 as the internal cost of a full admin day.
• Saving two to three days each month results in approximately €600-€900 in avoided internal costs, while the team focuses on delivering research projects instead of processing freelancer payments.

🛡️ Risk & Compliance

• Fewer disputes with freelancers on hours and payments, thanks to shared records.
• Smoother conversations with the tax authority.

🤝 Freelancer Relationships

• Freelancers who collaborate with multiple clients appreciate transparency around their earnings. With Abillio, contributors can track how much they have earned over time and clearly see when payments will arrive.

“Now they can observe how many hours they worked and how quickly the money arrives. Everything is easy to understand from the dashboard.” – Ilze Rozenberga

What Stood Out to Berg

Simplicity

The platform is straightforward to use, even for freelancers with limited technical experience.

Scales with project work

Whether Berg Research runs five or six projects a month with multiple contributors, paying freelancers remains organized and predictable.

There is no longer pressure at the end of each month to reconcile hours and payments manually.

Looking Ahead

Berg Research will keep using Abillio as they expand UX work and continue to coordinate a diverse contributor base. For them, “calm and visible” money flows aren’t a nice‑to‑have, they’re how projects stay on schedule and relationships stay strong.

“With Abillio, we can work and do our job. No surprises from the tax office.” – Ilze Rozenberga